Dear Customers! Due to high demand, there is a possibility that the delivery might get delayed or certain items might not get delivered. We are trying our best to deliver as soon as possible and to deliver max possible products. We apologize for the inconvenience and request your co-operation.                                                                                                                        Welcome to Bluejinn! India's friendliest online Supermarket.                                                                                                                        Delivery Area: Presently we are delivering only in East Delhi, Noida, Indirapuram, Vaishali, Vasundhara, Crossing Republik & Sarita Vihar.                                                                                                                        In case you didn't find the product you were looking for, please mail your requirement to [email protected]                                                                                                                        Please share your feedback at [email protected]

Terms & Conditions

 

The brands “BlueJinnTM”, “BlueJinn.comTM” and the website www.bluejinn.com are owned and operated by Blue Dot Retail Private Limited (hereinafter called “BDRPL”). BDRPL values the privacy of its users, customers and visitors (hereinafter collectively or individually known as “Users”). The Privacy Policy succinctly provides the manner of data collection and its usage by BDRPL and is applicable to all the products, services, communications and websites. As a user of the website, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site, you agree to the collection and usage of your data by BDRPL in accordance to the Privacy Policy.

The Terms & Conditions mentioned hereinafter are applicable to entire contents of the website www.bluejinn.com and all the services offered by BDRPL. We advise you to please read all the terms and conditions carefully as by using the website you are deemed to agree to these terms and conditions.

Registration and Eligibility

During registration process, BDRPL collects some personally identifiable information about its users, like name including first and last name, email address, mobile number, and contact details including postal code. Some other information like demographic profile including age, gender, education, nature of occupation, etc. and information about the pages visited on the site, the links clicked, frequency of page access and any such browsing information may also be stored for increasing the efficiency of services to our users. By using or registering on the website and availing of the services offered by BDRPL, you agree to the collection and use of you data by BDRPL as stated in the Privacy Policy.

All persons above the age of 18 years who are “competent to contract” within the ambit of the Indian Contract Act, 1872 are eligible to use this website and avail of services offered by BDRPL. If you are under 18 years but at least 13 years of age, you may use the website only under the supervision of a parent or legal guardian who agrees on your behalf to be bound by these Terms of Use, however, you are prohibited from shopping for any product which is deemed for adult consumption only or for which the sale to minors is prohibited. Any violation of this clause will make the parent or legal guardian, as the case may be, responsible for such purchases done by the minor. All persons below 13 years of age and those who are “incompetent to contract” under the Indian Contract Act, 1872 including undischarged insolvents, etc., are not eligible to use this website.

Please ensure that the details provided by you at the time of registration are complete and accurate. If there are any changes, please update the same in My Accounts section of the website after logging in to your account. We urge you to make strong passwords for your user account and ensure its non-disclosure as you are solely responsible for all activities and orders that occur on your account. In the event that you suspect any unauthorised usage of your account, you should immediately change your password and also notify us immediately by sending us a mail on [email protected]

We reserve the right to decline a new customer registration or suspend / cancel a customer’s account at any time at our sole discretion without giving any reasons thereof. We also reserve to terminate the access, either wholly or partially, of any customer to our website at any time without any prior notice.

Limited Area of Operations

Services of the website and BDRPL would be available to only select geographical locations in India. The area of our operations will keep on increasing from time to time and you are requested to verify your area of delivery before placing any order / purchasing products on this website. BDRPL will not be bound to deliver its services if an order is placed on this website from a location outside the delivery area as mentioned on the website on that day. 

Site Access

You, as a user, are entitled to browse, use and shop on this website. The limited access to you does not entitle you download (other than the data in your cache) or modify, any page or any portion of it, unless you are a partner, or associate of BDRPL having written consent to do the same from BDRPL. You are also prohibited from carrying out any commercial activity or commercial use (other than purchasing products from this website) of this website or any of its contents; or any of its product categories, listings, descriptions or pricing; any derivative use of the website or any of its contents, wholly or partially; any downloading or copying of any nature; any data mining, robots or any similar or otherwise data gathering or extraction tools; or any sort of indiscriminate attempt to breach the security, in whatsoever manner, of this website. This website or any of its portions / segments may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose. Any usage of framing techniques to enclose any proprietary information like trademark, logo and further including any images, text, site layout, page layout, or website’s reproduction of data, it’s meta tags or any other ‘hidden text’ are prohibited unless there is a written consent of BDRPL. 

By registering on the website you also agree to use the website for fair use only. You also agree not to use the website for disseminating any unlawful, vulgar, abusive, obscene, unethical, harmful, harassing, libellous, or otherwise objectionable material. You further agree that you will not transmit any material that encourages a conduct which might constitute any form of criminal offence; which might be against any relevant ruling, law, regulation or code of practice; or which might result in any form of civil liability. You also agree not to use the website to gain any unauthorised access to any other computer or system or to breach anyone’s personal space by accessing any form of personal information. Engaging in technically harmful behaviour, which includes but is not limited to any form of computer viruses, logic bombs, Trojan horses, worms, sql injections, harmful components, corrupted data, or any other malicious software, is prohibited.   

Images: The images along with the product name are for illustrative purpose only. We take great care to have the actual or most resembling image of the product, however due to the fast changing nature of the packaged goods industry there might be some instances where the image might differ. In such cases, the image might differ from the actual packaging. BDRPL owes no responsibility for the difference in the image on display and actual packaging of the product.

Replacements and Returns:

BDRPL aspires to cater to its customers’ needs as closely as possible, however, due to various reasons you might wish to replace/return a product. BDRPL follows a "No Questions Asked Return Policy" for product return. You may return the product at the time of taking delivery or within 2 days of taking the delivery, provided the product should be in an unopened and re-saleable condition. Any “free gifts”, which may have been supplied along with the product being returned, also need to be returned along with the product.   Any damage or distortion, either wholly or partially, in the product or its accompanying free-gift or their packaging will inhibit BDRPL from taking the product back. Just call on the customer service phone number mentioned on the website or mail to [email protected] and the delivery team of BDRPL will pick the product (to be returned) from your doorstep. You don’t need to go anywhere or courier anything. If the payment was made in cash, then billed value of the product, as per invoice, will be refunded /adjusted (in invoice) in cash immediately at the time of product return. If the payment was made by (credit /debit) card, the refund amount will be credited to the respective card after the processing period taken by card companies / banks. Apart from these, you also have a choice of taking a credit note of the same amount and use the same in your next purchase. The credit balance will reflect in "My Account" section, once the customer logs in to his account on the website.

Cancellation by Customer/Site

You, as a customer, can cancel your order anytime till the invoice is processed at our end, beyond which it is your moral obligation to buy the products you ordered for. For cancellation of order within stipulated time, you have to call our customer care or send a mail to [email protected]. If the payment has already been made we will refund the same to you as per the process mentioned above for product return. If we suspect any mischievous or fraudulent transaction by any customer or any activity which defies the terms and conditions as mentioned here, BDRPL, at its own discretion, will have full liberty to cancel such orders and may also suspend or cancel the account of such user. We maintain a negative list of all mischievous and fraudulent transactions and customers, and we would, in such cases, deny access or cancel any orders placed by them without being obliged to provide any reasons / explanations thereof. 

Delivery

For orders given before 12 noon, BDRPL will deliver the same day after 5.00 pm or as per customer's instruction, whichever is later. For orders given after 12 noon, the delivery will be made the subsequent day. Before making the delivery the customer will be called to ascertain his availability to receive the ordered goods. In case, he/she is still not available, a second attempt will be made to deliver the ordered goods after again confirming with the customer. The customer can also authorize someone in his neighborhood to take delivery and make payment (in case of ‘Cash on Delivery’ on his behalf, if he/she is not available). The delivery person will then get the products verified by the customer's authorized person and the responsibility of goods will thereafter rest with customer. In case, there is any discrepancy later on, BDRPL will not be held responsible.

BDRPL will put in its best efforts to deliver all orders as per the schedules mentioned above, however, in certain cases, due to some reasons beyond its control or force majeure or otherwise, the deliveries might get delayed. BDRPL will not be held responsible for any such delays and will also be absolved of any loss, of any nature, financial or otherwise, to the customer.

It is the endeavor of BDRPL to provide 100% customer satisfaction on shopping through its website. However, satisfaction is subjective and may vary on individual perception. There may, therefore, be instances where despite the best efforts of BDRPL or in circumstances beyond its control or in any other situation, the customer might not feel satisfied. In such or similar cases or even in case the “100% customer satisfaction guaranteed”, the liability of BDRPL will be limited maximum to taking the delivered goods back and refund the customer money as mentioned in the section “Replacements and Returns” above. You also indemnify BDRPL against any action or liability, legal or otherwise, arising out of such a situation.    

User Conduct and Rules

You agree and undertake to use the Website and the Services only in accordance to Terms and Conditions mentioned herein. By using the Website, you also agree and confirm the following:

  1. That you will use the Website and the services provided by it, its associates, partners, consultants, vendors, or contracted companies, for lawful purposes only and that you will adhere to all the applicable rules and regulations while using this Website.
  2. That you will not disturb, defame, abuse, harass, stalk, threaten, impinge privacy, or violate any legal rights of others through this Website or by making use of any information from this Website or its services.
  3. That you will provide authentic and truthful information at all places on the website, wherever it is requested from you. BDRPL may check and verify any information provided by you at any point of time. In case, any such verification (either wholly or partially) fails, BDRPL reserves the right in its sole discretion to terminate the registration and restrict you from all future use of the Website or its services without any prior intimation whatsoever.
  4. That you are an adult above 18 years of age, or at least of 13 years of age with parental approval and supervision, and are accessing and transacting on this website at your sole risk and that you are using your best and prudent judgment before entering into any transaction on this Website.
  5. That before placing the order you will check the product description, pack size and price carefully. Once an order is placed for a product you agree to be bound by the conditions of sale included in the item’s description.
  6. That you will provide accurate and full address for delivery of products ordered by you and that you will fully cooperate with the Website’s representatives, in case they need your assistance in locating the delivery address.
  7. That in the event a non-delivery occurs on account of an error by you, such as an incorrect email id, mobile number, name, address or any other such information, BDRPL will not be held liable for not fulfilling its delivery commitment and it also reserves the right at its sole discretion to cancel such order.  Further, in the event of a re-delivery, BDRPL is at liberty to charge you for any extra expenses incurred by it for the re-delivery.
  8. That you will not exploit any of the services provided by BDRPL or its associates, partners or other authorized representatives. In any such case, we reserve the right to deprive that customer from using the ‘Cash on Delivery’ payment option facility. We also reserve the right to even refuse our services (wholly or partially), cancel order at our sole discretion and /or terminate account, including but not limited to, if we believe that the customer’s conduct violates the applicable laws or is harmful / potentially harmful to our interests.
  9. That you will not falsify or delete any author contributions, legal or other proper notices or proprietary designations or labels of the origin or source of software, or other material contained in a file that is uploaded
  10. That you shall not make any harmful, indecent, derogatory, defamatory, inappropriate, abusive or profane statement(s) and/or comment(s)about BDRPL, its website BlueJinn.comTM, its associates, partners, consultants and contractors on any property, physical or virtual, owned or leased by BDRPL.
  11. That you shall not vandalize, deface, destabilize, discolor, distort, defame, nor try to breach any of the security apparatus of the website in whatsoever manner.  

 

Pricing

All the products listed on the website will be sold at MRP (Maximum Retail Price) of the product unless specified otherwise. All prices are in Indian Rupees. The prices mentioned on the website at the time of order generation will be applicable prices charged to you at the time of delivery. Although, the prices of most of the products listed on the website do not change on a daily basis, still the prices of some/all products may change any time without any prior intimation. Due to the fast moving nature of many of the consumer goods on the website, you may observe frequent changes in prices also. In the event, the price of any product(s) at the time of delivery is higher or lower, than the price at which the product was ordered, and no additional charges will be collected or refunded, as the case may be, from you. In the unusual event of the MRP of any product at the time of delivery being lower than the Offered Price for that product, the lower of the two prices will be the final price and any excess amount arising in such situation will be reduced from the invoice and if the customer has already paid than the excess amount charged will be refunded as per the process mentioned in the heading ‘Returns’ in the ‘Terms and Conditions’ section of the website.

Disclaimer of Warranties and Limitation of Liabilities

A lot of effort has been put in to ensure the correctness of the data on the website, however, there might still be some data which needs to be further amended or which has inadvertently escaped correction. BDRPL neither warrants nor makes any representations regarding the quality, accuracy or fullness of data, information, product or service. BDRPL, under no circumstances or events, be liable for any direct, indirect, incidental, special, punitive, consequential or any other damages resulting from: (i) use or inability to use the website or any of the services provided by BDRPL; (ii) unauthorized access to, dissemination or alteration of the user’s transmission or data; (iii) any other event pertaining to the website or its services, including, but not limited to, damages for loss of use, data, missed opportunity by user or performance of the website or its services.

We endeavor to ensure 24 hours a day access to the website by you, but occasionally your access may be restricted to allow for scheduled or unscheduled repairs, maintenance or for the introduction of new features or facilities on the website. BDRPL shall not be held responsible for non-availability of the website during such periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any other reasons beyond the control of BDRPL. As a user, you understand and agree that any data, file or any other material downloaded or otherwise obtained from the website or from any of links for any other website or from any other source directly or indirectly shown on the website, is done entirely at your own discretion and risk and you will be solely responsible for any damage to their computer or system or for loss of any data that results from the download of such data, file or material.

Indemnification

You agree to indemnify, defend, and hold harmless BDRPL, its employees, directors, officers, associates, partners, agents and their successors and assigns from and against any and all claims, losses, liabilities, damages, costs and expenses, including legal fees and costs and disbursements in connection therewith and interest chargeable thereon, asserted against or incurred by BDRPL that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these terms; or arising out of your violation of any applicable laws and regulations, including but not limited to Intellectual Property Rights, payments of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other users and infringement, of any nature, of intellectual property or other rights. You further agree to indemnify, and hold harmless BDRPL and all its employees, directors, officers and associates for any lapse, inaccuracy, variation or difference of any kind in the display on its website for any image or any other form of product description. The users are advised to use their discretion and check for accuracy of data by their own means. The descriptions on the website are indicative only and in no way authenticate or promote usage of any product or any of its ingredients.

Modifications of the Terms and Conditions

The latest version of the Terms and Conditions can be viewed on the website by any user at any point of time. BDRPL reserves the right to modify, alter or enhance the Terms and Conditions for the usage of the website without assigning any reason or prior intimation to you. We urge you to regularly review the Terms and Conditions on the website. In case, you are not agreeable to the Terms and Conditions or any part thereof, you should discontinue the usage of the website. However, in the event of your continuing the usage of the website or any of its services, you shall be deemed to have agreed to accept and abide, in letter and spirit, by the Terms and Conditions of Use, modified or otherwise, of this website.

Interpretation of Number and Genders

The terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever and wherever the context may require, any pronoun shall include the corresponding masculine and feminine form. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms, “herein”, “hereof”, “hereto”, “hereunder” and words of similar import refer to the Terms as a whole.

Governing Law and Jurisdiction

 These terms shall be governed by and construed in accordance with the applicable laws of India. The courts in Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement. In the event of any dispute or any difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator appointed by BDRPL and whose decision shall be final and binding on the parties concerned. Such arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time and shall be held in Delhi.

Ownership of Submitted Content

All content submitted, either online (digital form) or in physical form, such as reviews, feedbacks, testimonials, suggestions, replies, responses, slogans, ideas, wish lists, or comments (collectively, the “Comments”) to the website, its associated user accounts on other websites or platforms, its blogs, or any other interface of the website, shall be and remain the property of BDRPL. Such disclosure, submission, or offer of any Comments shall constitute an assignment to BDRPL of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the Comments. Once submitted, the title ownership of such Comments shall pass on to BDRPL and it shall own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. BDRPL will be entitled to use, reproduce, modify, adapt, create derivative or inspired works from, disclose, publish, display and distribute and Comments you submit for any purpose, without restriction and without compensating you in any manner whatsoever. You agree that all such Comments submitted by you have been made by your own free will and under no compulsion or obligation whatsoever, and are liable to reproduced in public domain without breaching any user privacy concerns. BDRPL also reserves the rights to restrict or remove any such Comment which it deems appropriate of such action without any assigning any reason and shall also not be under any obligation to respond to any such Comments. You agree that any Comments submitted by you to the Website, or any of its associated pages on other websites or platforms, will not violate this policy or any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right(s), and will not cause harassment, intimidation, agony or injury to any person or entity. You further agree that no Comments submitted by you to the website, or any of the associated pages on other websites or platforms, will be containing any libelous or otherwise unlawful, threatening, abusive, defamatory, derogatory or obscene material, or shall contain software viruses, injections, political content or campaigning, commercial solicitation, chain letters, mass mailers, or any other form of ‘spam’. Once you submit your Comment, you, with your own free will, grant BRDPL the right to use the name and identity (like age, gender, photo, profession, location or other such details) that you submit in connection with such Comments.  You agree not to use any imaginary, false or someone else’s email address; impersonate any person or entity, or create a pseudo identity, or otherwise mislead as to the origin of any Comments that you submit. You would be solely responsible for the contents of any of your Comments and you agree to indemnify BDRPL and its associates, affiliates and business partners for all claims resulting from any Comments that you submit. BDRPL and its associates, affiliates and business partners will take no responsibility and will assume no liability for any Comments submitted by you or any third party.

Intellectual Property Rights

Access to this website, www.bluejinn.com, does not confer or shall be deemed to confer upon anyone any license under any of BDRPL’s or any third party’s intellectual property rights nor does it authorize anyone to use any name, logo, mark or slogan in any manner. Unless otherwise stated, indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, BDRPL owns all Intellectual Property Rights to and into the website, including, without limitation, all text, programs, products, content, graphics, icons, processes, hyperlinks, technology, all rights, titles and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets, inventions (whether patentable or not), goodwill, source code, meta tags and databases. The names, logos and all related product and service names, designs, slogans, banners and artwork, are the trademarks or service marks of BDRPL, its associates, business partners or its suppliers. All other marks are the property of their respective companies. The website may contain hypertext links to third party sites; however, such third party sites are not under the control of BDRPL. BDRPL is not responsible for the contents or updates or any other form of transmission, whatsoever, received by you from such sites. References on this site to any names, products, marks, logos or services of any third party or hypertext links to any third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply BDRPL’s endorsement, recommendation, or sponsorship of the third party or its information, product or services. You are requested to verify the accuracy of all information on your own before undertaking any reliance on such information and if you decide to link to any such third party websites, you do so entirely at your own risk. You agree not to modify, reproduce, publish, distribute, display, transmit, create derivative works from, sell or participate in any kind of sale, or exploit in any manner, wholly or partially, any of the contents, including text, illustrations, icons, images, designs, banners, photographs, audio or video clips or any other similar content. All software and designs used on this website are property of BDRPL or its licensees or suppliers and are prohibited to be duplicated, modified, enhanced, altered, or moved in any manner, whatsoever.      

PayUmoney 10% Cashback Offer

The PayU Money Offer is for the period 9th – 30th Nov 2015 (both days inclusive). This is a promotional event from BDRPL and PayUmoney Wallet and is subject to the following terms and condition:

1.       Offer: Customers will continue to get up to the product-based discounts on the various products on BlueJinn.com. On the first four transaction under the OFFER, the Customer will receive a cashback @ 10% of the value of the transaction amount subject to a maximum of Rs.50/- (“Cashback Amount”) in its PayUmoney Wallet issued by RBL (“PayUmoney Wallet”) upon making a payment on www.justbake.in. On all subsequent transactions (5th transaction onwards) under the OFFER, the Customers will be eligible for 1% discount.

2.       In order to avail the OFFER, the Customer must make the payments through PayUmoney payment option and must be a registered as a PayUmoney Walletholder.

3.       The Cashback Amount can be availed only on the first four transactions by one Walletholder. The Cashback Amount will be received in the Walletholder’s PayUmoney Wallet, minimum after 24 hours of the Transaction.

4.       The Offer will be valid from 6th November, 2015 (12:00:00 hours) to 30th November, 2015 (23:59:59 hours).

5.       The Cashback Amount received in the PayUmoney Wallet can be used by the customers on all websites where the PayUmoney Wallet is available as a payment option.

6.       In the event of a full or partial refund, the proportionate cashback or discount shall be deducted from the customers PayUmoney Wallet account or refund amount. In case the customers PayUmoney Wallet has zero balance then the account shall be in negative and will be adjusted as soon as the cashback or refund is deposited in the customers PayUmoney Wallet

7.       This Offer cannot be clubbed with any other offer/promotion being run by PayUmoney.

8.       BDRPL and PayUmoney reserves the right to, at any stage and at its discretion, modify/change or alter the Offer. BDRPL also reserves the right to modify/change all or any of the terms applicable to the Offer and to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.

9.       BDRPL and PayUmoney reserve the right to restrict and disqualify any customer from the benefits of the Offer, in case of any fraudulent activity/suspicious transactions or misuse of the Offer in any way.

10.    This is a promotional offer from PayUmoney and the conduct of the offer is handled entirely by PayUmoney. Any concern with respect to this offer or any part thereof would be solely addressed by PayUmoney

11.    Any disputes will be subject to the exclusive jurisdiction of the competent courts of New Delhi.

12.    In all matters relating to the Offer, PayUmoney’s decision will be final.

13.    In addition to the above, the Offer is also subject to PayUmoney Terms and Conditions including PayUmoney Wallet Issued by RBL Terms and Conditions available on www.payumoney.com.

14.    All capitalized terms used but not defined herein shall have the respective meanings ascribed to them in the Terms and Conditions above.